License Renewal Frequently Asked Questions

What if I need help? 

If you require assistance with setting up your profile, navigating the renewal process or paying for your license renewal, please submit a request through the new SRNA License Renewal Assistance Request form. Your request will be forwarded to an SRNA Staff Member who is best able to assist you. They will be in contact with you within two business days.

How does the SRNA contact me about renewal?

The SRNA will send you an email with information on how to complete renewal to the email address listed on your membership profile.

What do I do if I do not have an email address?

Each member is required to have their own email address. Members who do not have access to a personal email address or computer can sign up for a free email account that will work for any shared internet-connected computer, tablet or smart phone. You can then proceed to mysrna.org to set-up your account.

I share an email address with my partner/spouse, who is also a member and I am not able to register my account.

Each member is required to have their own email address to complete this year’s renewal. To ensure our data is secure, two-factor authentication will be required; therefore, each member will need their own email address. 

Where do I go to renew my license?

The SRNA will send an email to all active members with information on how to complete renewal.  Please visit the member portal to begin the renewal process. 

Where do I go if I do not have an account?

Please visit mysrna.org to register your account and begin the renewal process.

Why do I need a new account? I’m already a member.

With the introduction of the new member database in 2019, we require each member to update their contact information and register their account prior to continuing with the renewal process. If you did not create an account in the 2020 registration renewal year, you will be required to do so this year.

What information should I have when I log in to complete my registration renewal?

To complete the renewal form efficiently, each member should have their username and password; the number of hours worked in the 2020 registration year; all four components of their Continuing Competence Program (CCP) completed for 2020; their employer’s name and facility name; credit card information, if not employer-paid; and login security question(s) answer(s) handy when they log into the member portal.

I am an RN(AAP)/NP, why do I need to do two renewals?

The Registered Nurse with Additional Authorized Practice [RN(AAP)] and Nurse Practitioner (NP) licenses are separate licenses from the Registered Nurse (RN) license with different requirements. These licenses are separated into their own renewal to ensure the SRNA captures the correct data and monitors licenses appropriately.

When will I find out if my license has been approved?

When you submit your completed renewal, you will receive an email indicating the application is under review. Once the application is reviewed and approved, you will receive a second email indicating that your license is approved and renewed for the coming year. There is also a dashboard in your mysrna.org account that will automatically update with your current status.

How can I check the status of my license after I have renewed?  

You can access the public register via the Nurse License Check to see the status of your license.

I already paid a CNA fee with another jurisdiction. Why do I have to pay again?

The SRNA remits for all Saskatchewan members. To request a refund, send an email to receivables@srna.org.

What happens if I do not renew my license?

All members must renew their license within the renewal period (September 8, 2020-November 30, 2020).

If you are going on a leave (maternity, sick or other) or you do not wish to hold a practicing license for the upcoming year, we recommend you renew as a Non-Practicing Member. This membership entitles you to vote, hold office and be appointed to committees at the membership level, attend the annual meeting and receive the SRNA News Bulletin. If you chose to become an Inactive Member, there are no privileges with the SRNA. Inactive members that decide to revert to a Practicing Member will be subject to a re-instatement fee in addition to licensing fees. This additional fee is $157.50.

More on membership types in Bylaw IV – Membership of the Saskatchewan Registered Nurses Association Bylaws 2019.

What is the process for employer-paid renewals?

Complete your renewal on or before October 9, 2020, and select Employer-Paid as your payment method. You will receive a confirmation email in mid-November that you are licensed for 2020. Please note, it may take up to four weeks to process your renewal application.

Ensure that you update your place of work when completing the registration renewal form. You must select a specific facility, not the SHA as an employer.

I work for more than one employer.  How do I know which employer will pay for my renewal?

Typically, the primary employer (the one that you work for the most) will pay the registration renewal fee. You may wish to confirm with your employer(s) which should be selected for the Employer-Paid option.

I am missing hours. What do I do?

Click here for assistance to update your practice hours.

How do I calculate my practice hours?

  • RNs require 1125 hours in the previous five years:  December 1, 2015 – November 30, 2020
  • RN(AAP)s require 900 hours in the previous three years:  December 1, 2017 – November 30, 2020
  • NPs require 900 hours (600 must be clinical) in the previous three years:  December 1, 2017 – November 30, 2020.

What if I am short on hours?

Members who do not have enough hours to meet their hourly bylaw requirement at the time of renewal can apply for an extension. Refer to the Practice Hours Extension on the SRNA website.

Click here for assistance if you have questions or think you qualify for an extension.

What if I have changed my name?

Refer to the Name Change Update Process on www.srna.org.

I am a new RN. Do I have to complete the Continuing Competence Program (CCP)?

You need to complete a personal assessment and develop a learning plan to be eligible to register. You can access and review the Continuing Competence Program resource page if you have further questions.

What if I have a practicing license but am on a leave from work (e.g. maternity, disability)—do I still have to participate in the CCP?

You need to complete a personal assessment and develop a learning plan to be eligible to register. You can access and review the Continuing Competence Program resource page if you have further questions.

What are the payment options?

You can pay for your license renewal online with any major credit card (VISA, MasterCard, American Express), e-transfer (receivables@srna.org) or mail in a cheque to the SRNA’s office at 2066 Retallack Street, Regina, SK S4T 7X5, or have your employer pay. If you are not paying with a credit card, please allow for a processing time of up to four weeks. 

What if I do not have time to complete the renewal form at one time?

If for some reason you are unable to complete the registration renewal form, the information that has been inputted will be automatically saved. When you go back into complete the form, you can proceed from where you left off. 

How do I print a receipt? 

Sign into the member portal. Click Invoices & Receipts from the menu on the left-hand side of the page. Follow the instructions found on the Invoices & Receipt page.

What do I do if I hit the “password” button and it does not provide me with a new log in or it continues to spin?

  • If you are asked for a Security answer, please be aware that they are case sensitive.
  • Once you hit “password”, the system may take up to 10 minutes to send a new password to your email.
  • Check your junk or spam email to see if it was sent there.
  • If the password icon continues to spin, do not log out but wait until it has stopped. The browser you use (Chrome, Internet Explorer, Firefox, Safari, etc.) may also cause the delay. Click here for assistance.

 

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